Current School Bus Route Information and School Closures

Upon receipt of a complaint by the individual in a position of authority, the offending party shall be notified as soon as possible of the nature of the complaint and advised to contact:

	For students……………contact parents/guardians
	For Teachers…………...contact MTS
	For other staff…………..contact CUPE.

	Notify the Superintendent.
	Complainant(s) should fill out the Complaint Form (AF-E).
	A copy of the written complaint is to be provided to the alleged harasser, who will be given an opportunity to respond within 3 days of receiving the written complaint. If both parties agree to mediation, then the following guidelines should be considered.
	There should be a brief recess of no more than 3 days to give the offending party time to read the concerns, contact advisors, make personal notes, and to collect his/her thoughts to recall events associated with the complaints.
	A meeting is to be held where the school team (Principal, Counsellor, and possibly Psychologist), complainant(s) and alleged perpetrator attend.

1. Room should be set up in mediation format (not tables but chairs facing each other or in a circle, offended parties separated from offender).
2. Chairperson -

1. Prepares an agenda to include: Welcome and reassurance of the seriousness of the incident and the appropriateness of the actions taken by the complainant(s) and the school team.
2. Summarizes the complaints to date.

3. Reply by the accused to the concerns.
4. Each complainant be given ample opportunity to respond (be sure to ask, "Is there more?" at least two or three times).
5. Encourage the offended party to address the offending party directly (if able).
6. Chair summarizes complaints and asks for further input from each complainant again.

At this time possible solutions are solicited from each side.

7. Chair summarizes solutions.
8. Chair asks for consensus.
9. Agreement is reached for a schedule for the rest of the day for both parties (this may include going home, time out of class, etc.).
10. Principal outlines the contents of a letter or follow up procedures to be communicated to the homes of students and invites open contact about further concerns. Principal also reassures complainants that absolutely no repercussions will be tolerated.
11. Adjournment -separation of complainants from the offending party.
12. Debriefing -both parties should have an opportunity to be debriefed by someone of their choice.

Follow up:

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